Privacy Policy
Last updated: June 23, 2025
Doctocure ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.doctocure.com and use our doctor appointment booking services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or register on our platform
- Book appointments with healthcare providers
- Contact our support team
- Subscribe to our newsletters or updates
- Participate in surveys or feedback forms
This information may include:
- Name, email address, and phone number
- Date of birth and gender
- Medical history and health information
- Payment information (processed securely through third-party providers)
- Emergency contact information
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our appointment booking services
- Process your appointments and payments
- Communicate with you about your appointments and account
- Send appointment reminders and confirmations
- Provide customer support and respond to inquiries
- Improve our services and user experience
- Send marketing communications (with your consent)
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Healthcare Providers: We share relevant information with the healthcare providers you choose to book appointments with
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure payment processing through trusted providers
- Employee training on data protection practices
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We will notify you of significant changes via email or through the platform.